Key Features
| 70+ Hrs of High Quality e-Learning content | 22 Credits Provided | ||
| 12 ITIL Expert Simulation Exams | 5 ITIL Service Lifecycle & MALC Modules | ||
| 45 PDUs offered | 100% Pass rate |
ITIL Expert Overview
ITIL® Foundation training from Easzlearn is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.
- 1.1 - ITIL 2011 Lifecycle Module
- 2.1 - Introduction to Continual Service Improvement
- 3.1 - Continual Service Improvement Principles
- 4.1 - Continual Service Improvement Processes
- 5.1 - Organizing for Continual Service Improvement
- 6.1 - Technology Consideration
- 7.1 - Implement Continual Service Improvement
- 8.1 - Challenges Critical Success Factor and Risks
- 9.1 - Summary Case Studies Exam Preparation
In order to get ITIL Expert status, candidate needs to achieve a pre-requisite of 22 credits. 17of these credits can be achieved from ITIL foundation and Intermediate level and 5 from MALC qualification.
For the intermediate or diploma levels it is compulsory to attend an accredited training course.
How do you become an ITIL Foundation certified professional?
You will be certified in ITIL® Foundation from AXELOS by following these processes:
Step 1: Appear for ITIL® Foundation exam after completing the training.
Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
Step 3: Earn two ITIL® credits on successful completion of ITIL® Foundation exam
All Our Trainers are ITIL certified and highly qualified with over 15 years of experience in training and are working in the domain.
Select Training Type and Enroll Now !! |
|
Class Room Training |
Online Self Training |
Course Curriculum
-
Test
-
Test
