ITIL Expert


Key Features

70+ Hrs of High Quality e-Learning content 22 Credits Provided
12 ITIL Expert Simulation Exams 5 ITIL Service Lifecycle & MALC Modules
45 PDUs offered 100% Pass rate

ITIL Expert Overview

ITIL® Foundation training from Easzlearn is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.

  • 1.1 - ITIL 2011 Lifecycle Module
  • 2.1 - Introduction to Continual Service Improvement
  • 3.1 - Continual Service Improvement Principles
  • 4.1 - Continual Service Improvement Processes
  • 5.1 - Organizing for Continual Service Improvement
  • 6.1 - Technology Consideration
  • 7.1 - Implement Continual Service Improvement
  • 8.1 - Challenges Critical Success Factor and Risks
  • 9.1 - Summary Case Studies Exam Preparation

In order to get ITIL Expert status, candidate needs to achieve a pre-requisite of 22 credits. 17of these credits can be achieved from ITIL foundation and Intermediate level and 5 from MALC qualification.
For Basic level foundation you can, as the ITIL® manuals contain mostly everything you need. However it is not recommended as interpretations of ITIL® may vary and can be different to that required or of the standard. Learning by an accredited course will save time and will give you a better understanding of the concepts.
For the intermediate or diploma levels it is compulsory to attend an accredited training course.

How do you become an ITIL Foundation certified professional?

You will be certified in ITIL® Foundation from AXELOS by following these processes:
Step 1: Appear for ITIL® Foundation exam after completing the training.
Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
Step 3: Earn two ITIL® credits on successful completion of ITIL® Foundation exam

All Our Trainers are ITIL certified and highly qualified with over 15 years of experience in training and are working in the domain.
Yes. The exam fee is included in the course fee.
After successful completion of the training, you will be awarded the course completion certificate along with the 45 hours PDU certificate from Easzlearn.Once you successfully clear the ITIL Foundation Certification exam, you will also receive the certification from the Exam Body.
The ITIL Foundation Exam has a total of 40 questions. The duration of the exam is 60 minutes.
LVC or Live Virtual Classroom training for ITIL is a live training conducted via online live streaming of a class. LVC is run by ITIL certified trainer with over 15 years of work experience in the domain and training. The class attended by the global audience can enrich your learning experience.

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Class Room Training

Online Self Training

Course Curriculum

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