ITIL Foundation Certification Training

itil-learning

Key Features

16 hours of Instructor-led Training 24 hours of High Quality E-Learning content
5 Industry Case studies & 7 Real world examples 50 End-of-Chapter Quizzes, 4 Simulation Exams
45 hours PDU Certificate 98.6% Pass rate

ITIL Overview

ITIL® Foundation training from Easzlearn is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.

  • 1.1 - Introduction to service management
  • 1.2 - Service management lifecycle
  • 2.1 - Introduction to Service Strategy
  • 2.2 - Service Strategy Concepts
  • 2.3 - Service Strategy Processes
  • 3.1 - Introduction to service design
  • 3.2 - Key concepts in service design
  • 3.3 - Service design processes
  • 4.1 - Introduction to Service Transition
  • 4.2 - Service Transition Processes
  • 5.1 - Introduction to Service Operations
  • 5.2 - Service Operations Processes
  • 5.3 - Functions
  • 6.1 - Introduction to Continual Service Improvement
  • 6.2 - Key Principles and Models


ITIL® Foundation training from Simplilearn is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.

By the end of this training you will:

  • Learn about IT Service Management best practices, generic concepts, key principles, and ITIL® 2011 process models that are required to clear the ITIL Foundation exam
  • Gain a comprehensive understanding of the purpose, objective and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement
  • Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness in business changes to optimize customer experience
  • Understand how to apply lean principles and automate standard tasks, to improve efficiency of ITSM processes
  • Save costs by centralizing activities and teams using well defined fit-for purpose and fit-for-use processes

ITIL Foundation certification is an essential requirement for professionals who needs a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. This certification is most suited for:

  • IT Managers/Support teams System
  • Administrators/Analysts
  • Database Administrators
  • Quality Analysts
  • Owners/Practitioner

How do you become an ITIL Foundation certified professional?

You will be certified in ITIL® Foundation from AXELOS by following these processes:
Step 1: Appear for ITIL® Foundation exam after completing the training.
Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
Step 3: Earn two ITIL® credits on successful completion of ITIL® Foundation exam


All Our Trainers are ITIL certified and highly qualified with over 15 years of experience in training and are working in the domain.
Yes. The exam fee is included in the course fee.
After successful completion of the training, you will be awarded the course completion certificate along with the 45 hours PDU certificate from Easzlearn.Once you successfully clear the ITIL Foundation Certification exam, you will also receive the certification from the Exam Body.
The ITIL Foundation Exam has a total of 40 questions. The duration of the exam is 60 minutes.
LVC or Live Virtual Classroom training for ITIL is a live training conducted via online live streaming of a class. LVC is run by ITIL certified trainer with over 15 years of work experience in the domain and training. The class attended by the global audience can enrich your learning experience.

ITIL Classroom Training Schedule

november, 2017

No Events

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Course Curriculum

  • test